Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Peter Murray

Peter Murray

November 18, 2025

5  out of  5
rating by Peter Murray
"Bobby McQuin helped me write my policies. Bobby and his team has been very patient and took time to listen to me to help find the coverage that works best for my businesses. Thank you!!"
Profile photo of Christine Becker

Christine Becker

November 11, 2025

5  out of  5
rating by Christine Becker
"I stopped by the office with a few insurance questions and was helped by Thomas Pitsenbarger. He was extremely helpful and pleasant to work with. He had to research a bit to get what I needed which he did and got back to me quickly that day. He again reached out to me today to tell me I was all taken care of. He made this very easy for me and I appreciate his efforts."
Profile photo of randy mckinney

randy mckinney

November 8, 2025

5  out of  5
rating by randy mckinney
"Bobby at State Farm Insurance has made keeping up with my car insurance needs easy. He is always courteous and answers the 1st or 2nd ring. I've gotten a better rate and great service."
We responded:
"Thank you! Yes Matthew is great! "
Profile photo of Amanda Roach

Amanda Roach

November 6, 2025

5  out of  5
rating by Amanda Roach
"Lauren at the Chris Lucas agency has been very helpful, knowledgeable, professional, and friendly getting us signed up for auto (4 vehicles) and homeowner's insurances. I love that they're a physical local agency, not a company available by phone only. Super happy with their rates. We're saving a LOT of money compared to our previous insurance company!! YAY!"
Profile photo of Lynsie Blank

Lynsie Blank

November 5, 2025

5  out of  5
rating by Lynsie Blank
"Lauren is our agent and she has been very responsive to us and our questions/needs. She is also very friendly every time we speak and helped to save us money after switching from Allstate. Thank you Lauren!"
Profile photo of Kelsie Umbel

Kelsie Umbel

November 5, 2025

5  out of  5
rating by Kelsie Umbel
"Lauren was incredibly helpful—she explained everything clearly and provided quotes in a very timely manner. The entire office staff was equally friendly and professional, ensuring that all of my questions were answered. I truly appreciate their attention to detail and commitment to customer service, it made the entire process smooth and stress-free."
Profile photo of Roberto Prado

Roberto Prado

November 4, 2025

5  out of  5
rating by Roberto Prado
"Bobby McQuin is the best insurance agent I’ve ever worked with. He’s knowledgeable, patient, and always takes the time to answer all my questions. His customer service skills are outstanding."
Profile photo of Regina Sigler

Regina Sigler

October 29, 2025

5  out of  5
rating by Regina Sigler
"Lauren Jones was amazing to work with, I changed several policies with ease. Quick and friendly service."
Profile photo of tiffany mullen

tiffany mullen

October 29, 2025

5  out of  5
rating by tiffany mullen
"I had such a great experience working with Lauren at State Farm! She went above and beyond to help me with my car insurance — answering all my questions, finding the best coverage for my budget, and making the whole process quick and stress-free. You can tell she genuinely cares about her customers and loves what she does. If you’re looking for someone knowledgeable, patient, and kind, I highly recommend asking for Lauren!"
Profile photo of Kyle Davis

Kyle Davis

October 7, 2025

5  out of  5
rating by Kyle Davis
"Huge thanks to Thomas Pitsenbarger for setting us up! He was very responsive throughout the process and answered all of our questions."
Profile photo of Johnny Wilson

Johnny Wilson

October 7, 2025

5  out of  5
rating by Johnny Wilson
"I worked with Thomas Pitsenbarger and he was fantastic. Helpful in every way possible! 10/10 experience!"
Profile photo of Sam Glushakow

Sam Glushakow

October 7, 2025

5  out of  5
rating by Sam Glushakow
"Thomas Pitsenbarger was incredibly easy to work with. Always available to hop on a call to answer any questions and got us great rates! Would recommend anyone to Thomas!"
Profile photo of Justin McManus

Justin McManus

October 6, 2025

5  out of  5
rating by Justin McManus
"I had the pleasure of working with Thomas Pitsenbarger. He was always responsive, and made me feel at ease every step of the way!"
Profile photo of Nick Berch

Nick Berch

October 6, 2025

5  out of  5
rating by Nick Berch
"Big Thanks to Thomas for giving me that re-up when I needed it most. Great service"
Profile photo of mike dodge

mike dodge

August 4, 2025

5  out of  5
rating by mike dodge
"Bobby McQuin provided excellent customer service. Very professional and also put my needs at a high level, even after I found that I had to stop service with State Farm. He was a very positive experience at a time when good customer service is almost non-existent. Thank You Sir ! Thanks, Mike Dodge"
We responded:
"Thank you for the kind words!"
Profile photo of Brian Stine

Brian Stine

July 8, 2025

5  out of  5
rating by Brian Stine
"I recently had the pleasure of working with Lauren for my insurance needs, and I couldn’t be more satisfied with the experience. Lauren is very knowledgeable and committed to finding me the best coverage. Thank you Lauren for the great experience."
We responded:
"Thank you! Yes Lauren is great"
Profile photo of Vivienne Baraniuk

Vivienne Baraniuk

June 22, 2025

5  out of  5
rating by Vivienne Baraniuk
"Fantastic service. Evan is so helpful and explained all details of my intended policy clearly. So refreshing to see such a young man with a smart business mind and courteous, efficient and knowledgeable advice."
We responded:
"Thank you!"
Profile photo of Bridget R

Bridget R

June 16, 2025

5  out of  5
rating by Bridget R
"Working with Lauren Jones has been an absolute pleasure! She’s not just knowledgeable—she’s genuinely committed to helping her clients find the best coverage for their needs. Lauren took the time to explain every detail clearly, answered all of my questions with patience, and made the entire process feel easy and stress-free. Her professionalism, warmth, and attention to detail truly set her apart. If you’re looking for an insurance agent who genuinely cares and delivers top-tier service, I can’t recommend Lauren enough!"
We responded:
"Thank you!"
Profile photo of Kelsea Kephart

Kelsea Kephart

June 16, 2025

5  out of  5
rating by Kelsea Kephart
"This office has been extremely helpful in my journey of finding the right insurance for my family. Lauren is great, she is very organized and kind every time we have spoke. I highly recommend!!"
We responded:
"Thank you!"
Profile photo of Julia Andrews

Julia Andrews

May 9, 2025

5  out of  5
rating by Julia Andrews
"Lauren Jones has been super helpful in getting me multiple policies in place. I’m switching from a different insurance provider and didn’t even know I could have been saving money all this time!"
We responded:
"Thank you very much!"
Profile photo of Ben Lucas

Ben Lucas

May 1, 2025

5  out of  5
rating by Ben Lucas
"I called to set up renters' insurance and Lauren Jones was fantastic to deal with. Everything was easy, quick and extremely professional. Whatever your needs may be just call and ask for Lauren and you will be extremely satisfied."
Profile photo of Rio Robinson

Rio Robinson

April 30, 2025

5  out of  5
rating by Rio Robinson
"I was assisted by Lauren & she went ABOVE & BEYOND to get me squared away . Very relatable , efficient, and never felt like the usual customer service or sales call. Answered all my questions diligently & taught me a thing or two in the process. WOULD 10/10 RECCOMEND!"
We responded:
"Thank you! Yes she is great"
Profile photo of Jenny

Jenny

April 30, 2025

5  out of  5
rating by Jenny
"Chris’ office is very responsive and delivers excellent customer service. The office has a friendly vibe, and Chris is very involved with our community. I highly recommend Chris Lucas insurance agency for all your insurance needs."
We responded:
"Thank you!!"
Profile photo of Michael Busselberg

Michael Busselberg

April 24, 2025

5  out of  5
rating by Michael Busselberg
"Appreciate the customer care, communication and making things as easy and efficient to get insurance as possible! Thanks Mathew!!"
We responded:
"Thank you!"
Profile photo of Corey Burda

Corey Burda

April 4, 2025

5  out of  5
rating by Corey Burda
"Lauren Jones was phenomenal , good quick service , very friendly. very responsive ."