State Farm® Insurance Agent Chris Lucas
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Peter Murray
November 18, 2025
"Bobby McQuin helped me write my policies. Bobby and his team has been very patient and took time to listen to me to help find the coverage that works best for my businesses. Thank you!!"
Christine Becker
November 11, 2025
"I stopped by the office with a few insurance questions and was helped by Thomas Pitsenbarger. He was extremely helpful and pleasant to work with. He had to research a bit to get what I needed which he did and got back to me quickly that day. He again reached out to me today to tell me I was all taken care of. He made this very easy for me and I appreciate his efforts."
randy mckinney
November 8, 2025
"Bobby at State Farm Insurance has made keeping up with my car insurance needs easy. He is always courteous and answers the 1st or 2nd ring. I've gotten a better rate and great service."
"Thank you! Yes Matthew is great! "
Amanda Roach
November 6, 2025
"Lauren at the Chris Lucas agency has been very helpful, knowledgeable, professional, and friendly getting us signed up for auto (4 vehicles) and homeowner's insurances. I love that they're a physical local agency, not a company available by phone only. Super happy with their rates. We're saving a LOT of money compared to our previous insurance company!! YAY!"
Lynsie Blank
November 5, 2025
"Lauren is our agent and she has been very responsive to us and our questions/needs. She is also very friendly every time we speak and helped to save us money after switching from Allstate. Thank you Lauren!"
Kelsie Umbel
November 5, 2025
"Lauren was incredibly helpful—she explained everything clearly and provided quotes in a very timely manner. The entire office staff was equally friendly and professional, ensuring that all of my questions were answered. I truly appreciate their attention to detail and commitment to customer service, it made the entire process smooth and stress-free."
Roberto Prado
November 4, 2025
"Bobby McQuin is the best insurance agent I’ve ever worked with. He’s knowledgeable, patient, and always takes the time to answer all my questions. His customer service skills are outstanding."
Regina Sigler
October 29, 2025
"Lauren Jones was amazing to work with, I changed several policies with ease. Quick and friendly service."
tiffany mullen
October 29, 2025
"I had such a great experience working with Lauren at State Farm! She went above and beyond to help me with my car insurance — answering all my questions, finding the best coverage for my budget, and making the whole process quick and stress-free. You can tell she genuinely cares about her customers and loves what she does. If you’re looking for someone knowledgeable, patient, and kind, I highly recommend asking for Lauren!"
Kyle Davis
October 7, 2025
"Huge thanks to Thomas Pitsenbarger for setting us up! He was very responsive throughout the process and answered all of our questions."
Johnny Wilson
October 7, 2025
"I worked with Thomas Pitsenbarger and he was fantastic. Helpful in every way possible! 10/10 experience!"
Sam Glushakow
October 7, 2025
"Thomas Pitsenbarger was incredibly easy to work with. Always available to hop on a call to answer any questions and got us great rates! Would recommend anyone to Thomas!"
Justin McManus
October 6, 2025
"I had the pleasure of working with Thomas Pitsenbarger. He was always responsive, and made me feel at ease every step of the way!"
Nick Berch
October 6, 2025
"Big Thanks to Thomas for giving me that re-up when I needed it most. Great service"
mike dodge
August 4, 2025
"Bobby McQuin provided excellent customer service. Very professional and also put my needs at a high level, even after I found that I had to stop service with State Farm. He was a very positive experience at a time when good customer service is almost non-existent. Thank You Sir ! Thanks, Mike Dodge"
"Thank you for the kind words!"
Brian Stine
July 8, 2025
"I recently had the pleasure of working with Lauren for my insurance needs, and I couldn’t be more satisfied with the experience. Lauren is very knowledgeable and committed to finding me the best coverage. Thank you Lauren for the great experience."
"Thank you! Yes Lauren is great"
Vivienne Baraniuk
June 22, 2025
"Fantastic service. Evan is so helpful and explained all details of my intended policy clearly. So refreshing to see such a young man with a smart business mind and courteous, efficient and knowledgeable advice."
"Thank you!"
Bridget R
June 16, 2025
"Working with Lauren Jones has been an absolute pleasure! She’s not just knowledgeable—she’s genuinely committed to helping her clients find the best coverage for their needs. Lauren took the time to explain every detail clearly, answered all of my questions with patience, and made the entire process feel easy and stress-free. Her professionalism, warmth, and attention to detail truly set her apart. If you’re looking for an insurance agent who genuinely cares and delivers top-tier service, I can’t recommend Lauren enough!"
"Thank you!"
Kelsea Kephart
June 16, 2025
"This office has been extremely helpful in my journey of finding the right insurance for my family. Lauren is great, she is very organized and kind every time we have spoke. I highly recommend!!"
"Thank you!"
Julia Andrews
May 9, 2025
"Lauren Jones has been super helpful in getting me multiple policies in place. I’m switching from a different insurance provider and didn’t even know I could have been saving money all this time!"
"Thank you very much!"
Ben Lucas
May 1, 2025
"I called to set up renters' insurance and Lauren Jones was fantastic to deal with. Everything was easy, quick and extremely professional. Whatever your needs may be just call and ask for Lauren and you will be extremely satisfied."
Rio Robinson
April 30, 2025
"I was assisted by Lauren & she went ABOVE & BEYOND to get me squared away . Very relatable , efficient, and never felt like the usual customer service or sales call. Answered all my questions diligently & taught me a thing or two in the process. WOULD 10/10 RECCOMEND!"
"Thank you! Yes she is great"
Jenny
April 30, 2025
"Chris’ office is very responsive and delivers excellent customer service. The office has a friendly vibe, and Chris is very involved with our community. I highly recommend Chris Lucas insurance agency for all your insurance needs."
"Thank you!!"
Michael Busselberg
April 24, 2025
"Appreciate the customer care, communication and making things as easy and efficient to get insurance as possible! Thanks Mathew!!"
"Thank you!"
Corey Burda
April 4, 2025
"Lauren Jones was phenomenal , good quick service , very friendly. very responsive ."